Refund Policy

Learn about our refund process for incorrect or erroneous transactions

In the event of an incorrect or erroneous transaction made through the website georoam.ge, you must contact us via email at [email protected], notify us about the incomplete or incorrectly executed operation, and provide the following information:

Required Information:

  • 1Subscriber's full name and number
  • 2Date of the transaction
  • 3Amount of the transferred payment

Based on this notice, we will make a decision regarding the refund of the payment. The amount will be refunded within 2 business days from the date of the decision to the same card/account from which the erroneous transaction was made.

Contact us at:

[email protected]

Georoam Administration

Last Updated: 8/2/2026